The support people within SilverSingles were there for you

The support people within SilverSingles were there for you

Complications with website to your program base. Ideal matches are way too far away. Responsiveness regarding Customer support have to be a robot, completely inexperienced.

The audience is disappointed to listen which! Delight contact our team individually with additional facts about the challenge you might be against or people mistake codes you’ve got received so that we can explore it which help during the fixing the situation. About your anxiety about matches i encourage adjusting your hunt requirements so we can recommend new matches. Thank-you!

My personal envisioned issue getting a special customer is actually that i got presumed that everybody filled out a whole character whenever i did therefore hit out to the help class on the specific pages one got minimal information regarding by themselves.I discovered after that everyone has no to resolve all the question on the website profile web page. I gave the site and my help person 5 famous people once the of its small effect.

The fresh proportion women so you can men inside my age group…

The proportion women in order to guys inside my generation (50-75) was skewed. After that dudes outnumber feminine at the least step three to at least one. A lot of relationships I’ve had have been which have fraudsters attempting to rating me off of the site to gain access to my suggestions.

We have been sorry to listen to regarding your sense, Kevn! Seemingly some of your pursuit requirements might need changes, enabling me to suggest other suits. I’ve a dedicated team working to clean out fake pages and you may prioritize our very own users’ security. If you see people fake profile, delight tell us making sure that we could get instant action. Thanks!

A Support service. But

I am going to start by the truth that customer support was superior to OurTime. Nevertheless the#of Energetic associate fits try questionable. I matter in the event the many matches are generally still people and/otherwise try effective. There is also no random searching. You should wait on the website to provide them. Of a lot do not have pictures

Location

My personal character reveals that I want have a look at profiles within this a beneficial 100 kilometers, but the majority I am taking given that recommendations is more 250 kilometers out. We have this marked while the “high” inside my choices but not “absolute”. Maybe there just commonly that lots of women who matches my reputation which have 100 kilometers so you fill out as to what you have got. If not, I’m well satisfied,

an excellent website, higher assistance, but high priced

The support try very good. Within 1st, like most other sites these days, you would expect miserable help. For the SilverSingles support turned out to be very good. Answered every my issues in about a time go out. A little while costly to post messages – by the time We satisfied individuals, I’d do not have money left to demonstrate her a good time – a prospective romance of one’s century ground!

Wished for significantly more diversity.

I joined Novia lituaniano SilverSingles assured out-of appointment a whole lot more solitary guys contained in this my generation (over 55) and people. However, there was basically numerous users, I found your website lacked range. I also receive the site in itself never as simple to use once the it may have been. I suggest SS market to alot more varied population and you may government review/audit an individual sense and make certain adjustments.

I became paired with members various other…

I was coordinated with members in other says when my taste claims an effective 50 kilometer distance. I reported so you’re able to customer care and you will arrived at discovered regional suits but low which have character photographs, We sent these types of users asks for pictures but don’t get any responses. I was extremely furious and you may dissatisfied using my possibilities about site.

We’re sorry to listen your sense, Claire! It sounds including some of your hunt standards need adjusting therefore we can suggest different suits to you personally. If you’d like one assist in doing this, excite view all of our Assist Users otherwise contact our customer care cluster and we will be happy to change your experience in united states. Thanks a lot!

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